Claude⇄
Recursyv AI⇉30+ business applicationsClaude, connected to your business systems
Claude is the assistant known for careful reasoning and outstanding writing — and it speaks the Model Context Protocol natively. Recursyv AI plugs straight in, giving Claude governed, real-time access to your service desk, CRM, RMM, IT documentation and finance tools.
Thoughtful, capable — and the home of MCP.
Claude is built by Anthropic, the AI safety and research company founded in 2021. First released in 2023, Claude has earned a reputation with professionals for nuanced reasoning, reliable instruction-following, high-quality writing and some of the strongest coding ability available — which is why it is widely used by software teams and, increasingly, across whole organisations.
Claude comes in three model families: Opus, the most capable, for complex analysis and agentic work; Sonnet, the balanced everyday workhorse; and Haiku, the fast, low-cost option. Very large context windows let Claude read long contracts, reports and ticket histories in one go. Beyond chat, Claude Code and Cowork let it carry out multi-step tasks on files and tools, and Claude is also offered inside Microsoft 365 Copilot and on AWS, Google Cloud and Microsoft Azure.
Most importantly for us, Anthropic created the Model Context Protocol in November 2024 and donated it to the Linux Foundation's Agentic AI Foundation in December 2025. MCP is now the industry standard for connecting assistants to tools — and Claude was the first assistant built around it, with remote connectors that Claude Team and Enterprise owners can add for the whole organisation.

- Developer
- Anthropic
- First released
- March 2023
- Models
- Opus, Sonnet and Haiku families
- Business plans
- Claude Team and Claude Enterprise
- Where it runs
- Web, Windows and macOS desktop, iOS, Android, Cowork and Claude Code
- Connector standard
- Native MCP — Anthropic created the protocol; owners add custom connectors in organisation settings
What Claude does best.
MCP-native
Built around the Model Context Protocol from the start — connectors feel like part of the product, not a bolt-on.
Long documents
Reads and reasons across very long inputs: contracts, SOWs, policies and months of ticket history.
Writing quality
Clear, well-judged client communications, reports and summaries that need little editing.
Agentic work
With Cowork and Claude Code, Claude can plan and complete multi-step tasks across files and tools.
Coding & analysis
Consistently among the strongest models for code, scripting and structured analysis.
Safety-first
Anthropic's focus on reliability and safety makes Claude a comfortable choice for regulated teams.
Claude can connect to anything. Recursyv AI gives it everything.
Claude's connector directory covers popular productivity apps, and any team can add a remote MCP server. But building, hosting, securing and maintaining your own connectors to Autotask, ConnectWise, NinjaOne or Xero is a serious engineering commitment — and each one only sees its own silo.
Recursyv AI is one remote connector that reaches all of them. Claude calls our tools whenever a question needs business data; we fetch and correlate it live across ITSM, CRM, RMM, knowledge and finance, and return one answer.
- One connector, many systems — no per-application MCP servers to build or maintain
- Built and maintained by Recursyv engineers — not sourced from a community marketplace
- Per-user sign-in — each team member connects with their own permissions
Claude
One remote MCP connector · governed · live
Autotask
ConnectWise
HaloITSM / HaloPSA
ServiceNow
Jira Service Management
Freshservice / Freshdesk
HubSpot
Salesforce
Microsoft Dynamics 365
Zoho CRM
NinjaOne
Datto RMM
N-able
Atera
IT Glue
Hudu
Confluence
Xero
QuickBooks
Sage
Kantata
Microsoft 365One Claude. Many applications. One answer.
Each Recursyv AI user can connect up to three applications. Here are three typical stacks — and the kind of question Claude can answer once they're connected.
Root-cause across tools
Claude
HaloITSM / HaloPSA
Datto RMM
Hudu31 tickets since the 4th, 19 for VPN drop-outs. Datto RMM shows alerts on FW-02 from the same date, and Hudu records a firmware update that day. Rollback steps attached.
Join service to pipeline
Claude
Salesforce
ServiceNow
Microsoft 365Brightwater Insurance and Ormond Retail had P1 incidents with no outbound email logged since. Both have Salesforce opportunities closing this quarter — follow-up drafts prepared.
Keep projects honest
Claude
Jira Service Management
Confluence
KantataThree blockers open in Jira, one waiting on the client. The Confluence runbook says cut-over testing is next. Kantata shows 412 of 600 hours used; forecast to land 5% over.
Illustrative examples with fictional data. Mix and match from 30+ connected applications — new connectors ship monthly.
Live in Claude the same day.
Connect your applications
Recursyv engineers connect up to three of your applications to Recursyv AI. Nothing to install on your side.
Add the connector
A Claude Team or Enterprise owner adds Recursyv AI under Organisation settings → Connectors, using the remote MCP URL we provide.
Each user connects
Team members click Connect and sign in, so Claude acts with exactly that person's rights in each application.
Ask anywhere
Use it in Claude on the web, desktop and mobile, and in Cowork — Claude calls Recursyv AI whenever business data is needed.
Governed access, whichever Claude surface your people use.
Claude Team and Enterprise give owners control over which connectors are available, and each user authenticates individually. Recursyv AI adds the controls that matter once that connector reaches into your business systems.
- Zero data at rest — a real-time bridge; your business data is never stored on our platform
- Per-user permissions — each user's own rights in each application, a least-privilege read-only view, or a mix
- Read by default — write scopes are separate and gated; no destructive actions are exposed as tools
- Users connect with OAuth 2.1 — each user signs in to Recursyv AI from Claude through OAuth 2.1, with per-tool scopes; connectors that require it, such as Microsoft 365, also authenticate through your identity provider (e.g. Entra ID)
- Full audit trail — every tool call logged by user, tenant and time, exportable to your SIEM
- Azure region of your choice — ISO 27001 and Cyber Essentials certified
Excludes VAT / sales tax · subject to change
- Up to 3 connected applications per user
- Works in Claude — and in Copilot, ChatGPT or Gemini if you switch
- Managed setup, admin portal and query logs included
- Demo, then a free trial on your own environment
Claude and Recursyv AI — common questions
Which Claude plans can use Recursyv AI?
Recursyv AI is added as a custom remote MCP connector. For organisations we recommend Claude Team or Enterprise, where an owner adds the connector once for everyone and each member signs in with their own account.
Does it work in Cowork and the Claude mobile apps?
Yes. Remote connectors added to your Claude organisation are available across Claude on the web, the desktop app, the mobile apps and Cowork.
Does Recursyv AI store our data?
No. Recursyv AI stores no customer data — every query is processed in real time and encrypted in transit, and only the results needed to answer the question are returned to Claude.
Can we use Claude inside Microsoft 365 Copilot instead?
Yes — Recursyv AI is LLM-agnostic. If you reach Claude through Microsoft 365 Copilot, see our Copilot page; the same connections work in both.
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Microsoft CopilotCopilot + Recursyv AI
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See Claude answer a real question about your business.
A 20-minute demo on your own data, followed by a free trial in your environment. No infrastructure, no commitment.
